Buy With Confidence
Returns must be made within 30 days of receipt of product.
All returned merchandise must have a RGA (Return Goods Authorization) number.
The item must be returned in its original condition. It must be securely packaged to reach The Sanitary Fittings Co. without damages and must be clearly marked with the name of the shipper.
Credit for returned merchandise is subject to quality approval for resale. If accepted, the credit will be issued by Wayland based upon the purchase price.
A 20% re-stocking fee will be charged on all returns.
Certain non-standard items such as custom items and sale items are not eligible for return.
The customer will be responsible for return freight charges and all duties/taxes incurred.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.